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2026 Therap Minnesota Conference
Wednesday, May 20
 

8:00am CDT

Registration
Wednesday May 20, 2026 8:00am - 9:00am CDT
Ballroom

Wednesday May 20, 2026 8:00am - 9:00am CDT
Ballroom
  General

9:00am CDT

Welcome & Regional Plenary
Wednesday May 20, 2026 9:00am - 10:00am CDT
Ballroom

Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services
State of Residence:
New York

What year did you begin working in the field?
2001

What year did you start working at Therap?
2019

Accreditations you want to note
Charting the LifeCourse Ambassador

LinkedIn Profile Link:
https://www.linkedin.com/in/tiffany-brown-a776b380/

What is your favorit... Read More →
Wednesday May 20, 2026 9:00am - 10:00am CDT
Ballroom
  General

10:15am CDT

Case Notes: Start to Finish
Wednesday May 20, 2026 10:15am - 11:00am CDT
Center Ballroom
We will cover every step of the process, including building a location and activity type library, utilizing a questionnaire, crafting your custom template, entering data and generating billable data.
Therap Presenters
avatar for Nancy Martin

Nancy Martin

Senior Support Specialist, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
2004

What year did you start working at Therap?
2023

Accreditations you want to note
Bachelors in Psychology, Certified in Motivational Interviewing, CNA licensor, Chart the Life Course Ambassador

What is your fa... Read More →
Wednesday May 20, 2026 10:15am - 11:00am CDT
Center Ballroom
  Service Delivery & Documentation

10:15am CDT

Unlock the Power of Questions: Exploring the Versatile Questionnaire Module
Wednesday May 20, 2026 10:15am - 11:00am CDT
South Ballroom
ISP Programs not working for a specific form your agency needs to complete? Join us for a deep dive into using Questionnaires with Case Notes, Individual Plan and Priority List modules.
Therap Presenters
avatar for Katie Xayaosa

Katie Xayaosa

Senior Support Specialist II, Therap Services
#N/A
Wednesday May 20, 2026 10:15am - 11:00am CDT
South Ballroom
  Service Delivery & Documentation

10:15am CDT

Introduction to Therap AI, Part 1
Wednesday May 20, 2026 10:15am - 11:00am CDT
North Ballroom
Attendees will learn to leverage Therap AI Analysis and Data Dashboards to convert daily documentation into a strategic roadmap of clinical and operational insights. By integrating the QA Assistant, agencies can simultaneously automate documentation audits to close reporting gaps and strengthen incident management.
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
State of Residence:
Arizona

What year did you begin working in the field?
1995

What year did you start working at Therap?
2021

Accreditations you want to note
Charting the LifeCourse Ambassador; Google AI Essentials

LinkedIn Profile Link:
https://www.linkedin.com/in/michael-tolman-a2722b2... Read More →
Wednesday May 20, 2026 10:15am - 11:00am CDT
North Ballroom
  Therap AI

11:15am CDT

Medication History & Daily MAR
Wednesday May 20, 2026 11:15am - 12:00pm CDT
Center Ballroom
Therap's Daily MAR has several new and exciting features. Learn how pharmacy interface can improve your workflow and improve consistency on the MAR.
Therap Presenters
avatar for Katie Xayaosa

Katie Xayaosa

Senior Support Specialist II, Therap Services
#N/A
Wednesday May 20, 2026 11:15am - 12:00pm CDT
Center Ballroom
  Health Support & Tracking

11:15am CDT

Tips and Tricks for EVV Success
Wednesday May 20, 2026 11:15am - 12:00pm CDT
North Ballroom
Join us as we discuss developing cogent policies and procedures, training your staff how to check-in/out of EVV services, managing visits and claim matching.
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Billing Team, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
1995

What year did you start working at Therap?
2021

What is your favorite thing about working for Therap?

Meeting and talking with providers across the country to help them with a solution in their everyday ta... Read More →
avatar for Nancy Martin

Nancy Martin

Senior Support Specialist, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
2004

What year did you start working at Therap?
2023

Accreditations you want to note
Bachelors in Psychology, Certified in Motivational Interviewing, CNA licensor, Chart the Life Course Ambassador

What is your fa... Read More →
Wednesday May 20, 2026 11:15am - 12:00pm CDT
North Ballroom
  Service Delivery & Documentation

11:15am CDT

Where does this go in Therap?
Wednesday May 20, 2026 11:15am - 12:00pm CDT
South Ballroom
Join us for an interactive session about where your agency puts specific documents. Compare with fellow Therap Users are decide what is best for your agency!
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
State of Residence:
Colorado

What year did you begin working in the field?
1990

What year did you start working at Therap?
2018

Accreditations you want to note
MBA/MHCA - Master of Business Administration and Healthcare Administration Charting the LifeCourse Ambassador

What is your favor... Read More →
avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services
State of Residence:
New York

What year did you begin working in the field?
2001

What year did you start working at Therap?
2019

Accreditations you want to note
Charting the LifeCourse Ambassador

LinkedIn Profile Link:
https://www.linkedin.com/in/tiffany-brown-a776b380/

What is your favorit... Read More →
Wednesday May 20, 2026 11:15am - 12:00pm CDT
South Ballroom
  Service Delivery & Documentation

12:00pm CDT

LUNCH
Wednesday May 20, 2026 12:00pm - 1:00pm CDT
Ballroom

Wednesday May 20, 2026 12:00pm - 1:00pm CDT
Ballroom
  General

1:00pm CDT

Follow Along Account Sucess with Therap
Wednesday May 20, 2026 1:00pm - 1:45pm CDT
Center Ballroom
Have you been "Live" with Therap for several years? Discover all the ways you can review your data. Also learn tips and tricks for how to implement new modules, and crafting plans for seamless onboarding of new individuals and users.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
State of Residence:
Colorado

What year did you begin working in the field?
1990

What year did you start working at Therap?
2018

Accreditations you want to note
MBA/MHCA - Master of Business Administration and Healthcare Administration Charting the LifeCourse Ambassador

What is your favor... Read More →
Wednesday May 20, 2026 1:00pm - 1:45pm CDT
Center Ballroom
  Quality Assurance & Reporting

1:00pm CDT

Reporting For Billing
Wednesday May 20, 2026 1:00pm - 1:45pm CDT
North Ballroom
Learn how to leverage Therap's comprehensive reporting tools—including Dashboards and Business Intelligence—to catch billing errors before claim submission and strengthen compliance and audit readiness.
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Billing Team, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
1995

What year did you start working at Therap?
2021

What is your favorite thing about working for Therap?

Meeting and talking with providers across the country to help them with a solution in their everyday ta... Read More →
Wednesday May 20, 2026 1:00pm - 1:45pm CDT
North Ballroom
  Service Delivery & Documentation

1:00pm CDT

The Future of Therap AI
Wednesday May 20, 2026 1:00pm - 1:45pm CDT
South Ballroom
This session offers a preview of upcoming AI capabilities within Therap, highlighting how new tools are designed to support providers. The session will preview emerging features, explain the thinking behind them, and discuss how they may shape documentation, quality assurance, and provider workflows.
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
State of Residence:
Arizona

What year did you begin working in the field?
1995

What year did you start working at Therap?
2021

Accreditations you want to note
Charting the LifeCourse Ambassador; Google AI Essentials

LinkedIn Profile Link:
https://www.linkedin.com/in/michael-tolman-a2722b2... Read More →
Wednesday May 20, 2026 1:00pm - 1:45pm CDT
South Ballroom
  Therap AI

2:00pm CDT

Deeper Dive into Therap Connect
Wednesday May 20, 2026 2:00pm - 2:45pm CDT
North Ballroom
Discover the benefits of using smart devices to enhance the quality of care for Individuals! We will review all available devices, as well as discuss any future devices (as available).
Therap Presenters
avatar for Nancy Martin

Nancy Martin

Senior Support Specialist, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
2004

What year did you start working at Therap?
2023

Accreditations you want to note
Bachelors in Psychology, Certified in Motivational Interviewing, CNA licensor, Chart the Life Course Ambassador

What is your fa... Read More →
avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services
State of Residence:
New York

What year did you begin working in the field?
2001

What year did you start working at Therap?
2019

Accreditations you want to note
Charting the LifeCourse Ambassador

LinkedIn Profile Link:
https://www.linkedin.com/in/tiffany-brown-a776b380/

What is your favorit... Read More →
Wednesday May 20, 2026 2:00pm - 2:45pm CDT
North Ballroom
  Health Support & Tracking

2:00pm CDT

Creating a Training Plan: Therap's Training Resources
Wednesday May 20, 2026 2:00pm - 2:45pm CDT
Center Ballroom
Discover all the materials available to all Therap users. Look at ways to stay up-to-date on Future events and Application updates.
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

Wednesday May 20, 2026 2:00pm - 2:45pm CDT
Center Ballroom
  Service Delivery & Documentation

2:00pm CDT

Therap Mobile App - Hands-On!
Wednesday May 20, 2026 2:00pm - 2:45pm CDT
South Ballroom
Join us for a Hands-On session, designed to walk through all available mobile application modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
State of Residence:
Colorado

What year did you begin working in the field?
1990

What year did you start working at Therap?
2018

Accreditations you want to note
MBA/MHCA - Master of Business Administration and Healthcare Administration Charting the LifeCourse Ambassador

What is your favor... Read More →
avatar for Katie Xayaosa

Katie Xayaosa

Senior Support Specialist II, Therap Services
#N/A
Wednesday May 20, 2026 2:00pm - 2:45pm CDT
South Ballroom
  Service Delivery & Documentation

3:00pm CDT

Billing Quality Assurance
Wednesday May 20, 2026 3:00pm - 3:45pm CDT
North Ballroom
Dive into essential billing tools and best practices! We will cover key topics like using the Report Library and Billing Audit Guide, managing Service Authorizations, and leveraging the Resources Page to ensure an accurate and efficient billing process.
Therap Presenters
avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services
State of Residence:
New York

What year did you begin working in the field?
2001

What year did you start working at Therap?
2019

Accreditations you want to note
Charting the LifeCourse Ambassador

LinkedIn Profile Link:
https://www.linkedin.com/in/tiffany-brown-a776b380/

What is your favorit... Read More →
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Billing Team, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
1995

What year did you start working at Therap?
2021

What is your favorite thing about working for Therap?

Meeting and talking with providers across the country to help them with a solution in their everyday ta... Read More →
Wednesday May 20, 2026 3:00pm - 3:45pm CDT
North Ballroom
  Billing

3:00pm CDT

At a Glance: Gaining Insights with In-Module Dashboards
Wednesday May 20, 2026 3:00pm - 3:45pm CDT
Center Ballroom
Are you looking to improve your ongoing QA? Join us as we take a tour of Therap's suite of data dashboards which can provide relevant information about various modules at glance.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
State of Residence:
Colorado

What year did you begin working in the field?
1990

What year did you start working at Therap?
2018

Accreditations you want to note
MBA/MHCA - Master of Business Administration and Healthcare Administration Charting the LifeCourse Ambassador

What is your favor... Read More →
Wednesday May 20, 2026 3:00pm - 3:45pm CDT
Center Ballroom
  Quality Assurance & Reporting

3:00pm CDT

Beyond Words: The Power of Secure Video Documentation
Wednesday May 20, 2026 3:00pm - 3:45pm CDT
South Ballroom
Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account.
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
State of Residence:
Arizona

What year did you begin working in the field?
1995

What year did you start working at Therap?
2021

Accreditations you want to note
Charting the LifeCourse Ambassador; Google AI Essentials

LinkedIn Profile Link:
https://www.linkedin.com/in/michael-tolman-a2722b2... Read More →
Wednesday May 20, 2026 3:00pm - 3:45pm CDT
South Ballroom
  Service Delivery & Documentation

4:00pm CDT

Return to the Basics - Things You Forgot from Your Implementation
Wednesday May 20, 2026 4:00pm - 4:45pm CDT
South Ballroom
Rediscover all the things you might have forgotten from early implementation. Join us as we look at using Splash messages, Sign-Up Agreements, Notifications and more to increase your overall usage of Therap!
Therap Presenters
avatar for Katie Xayaosa

Katie Xayaosa

Senior Support Specialist II, Therap Services
#N/A
Wednesday May 20, 2026 4:00pm - 4:45pm CDT
South Ballroom
  Foundational Administration

4:00pm CDT

Closing the Loop
Wednesday May 20, 2026 4:00pm - 4:45pm CDT
North Ballroom
Close the Loop: Your Unanswered Questions
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services
State of Residence:
New York

What year did you begin working in the field?
2001

What year did you start working at Therap?
2019

Accreditations you want to note
Charting the LifeCourse Ambassador

LinkedIn Profile Link:
https://www.linkedin.com/in/tiffany-brown-a776b380/

What is your favorit... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
State of Residence:
Arizona

What year did you begin working in the field?
1995

What year did you start working at Therap?
2021

Accreditations you want to note
Charting the LifeCourse Ambassador; Google AI Essentials

LinkedIn Profile Link:
https://www.linkedin.com/in/michael-tolman-a2722b2... Read More →
Wednesday May 20, 2026 4:00pm - 4:45pm CDT
North Ballroom
  General

4:00pm CDT

Making the Individual Plan Work for Your Agency
Wednesday May 20, 2026 4:00pm - 4:45pm CDT
Center Ballroom
The Individual Plan module provides an enhanced workflow for planning and documenting individual supports. Come learn how to customize an Individual Plan to meet your agency's needs
Therap Presenters
avatar for Nancy Martin

Nancy Martin

Senior Support Specialist, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
2004

What year did you start working at Therap?
2023

Accreditations you want to note
Bachelors in Psychology, Certified in Motivational Interviewing, CNA licensor, Chart the Life Course Ambassador

What is your fa... Read More →
Wednesday May 20, 2026 4:00pm - 4:45pm CDT
Center Ballroom
  Service Delivery & Documentation
 
2026 Therap Minnesota Conference
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Wednesday, May 20
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